Skip to main content
KidsRoster

Trust & Safety

Built on trust. Designed for peace of mind.

Here's how we protect the families and providers who use KidsRoster.

Carefully Reviewed
Every provider applies and is reviewed before appearing on KidsRoster.
Secure Payments
Payments are processed securely, and card information is never shared with providers.
Privacy First
Family information remains private and is never sold.
Support When Needed
Families can contact KidsRoster if they need assistance with a booking or provider.

Questions families ask

Trust & Safety FAQ

Clear answers about provider review, bookings, payments, privacy and support.

The policies behind these answers

These answers summarize our published policies. The full terms always govern.

Marketplace policiesCancellation policyRefunds & creditPrivacy policyTerms of service

Provider review

Bookings and sessions

Payments and privacy

Community standards

Questions or concerns?

If you need help with a booking or would like to report a concern, contact support@kidsroster.com. Our team will review the information and follow up with you. If a child may be in immediate danger, contact local emergency services.